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FAQ
All About Design
Welcome to All About Design, your go-to online store for unique, stylish, and high-quality t-shirts! We’ve compiled a list of frequently asked questions to help you navigate your shopping experience with ease. If you don’t find the answer you’re looking for, feel free to reach out to our customer support team.
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What is All About Design?All About Design is an online store specializing in creatively designed t-shirts, mugs, stickers, Caps & more, for every style and occasion. We offer a wide range of designs, from minimalist to bold, ensuring there’s something for everyone.
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Where is All About Design based?We are a global online store, but our operations are based in 24 Nikiforou Foka str. 54621 Thessaloniki Greece. We ship worldwide to bring our designs to customers everywhere. https://maps.app.goo.gl/8TzL6JGWAZWrV6j17
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Do you offer custom t-shirt designs?Yes! We love creativity. If you have a specific design in mind, contact us through our email theaad@gmail.com, and our team will work with you to bring your vision to life.
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What is your return policy?We want you to love your purchase! If you’re not satisfied, you can return your unworn, unwashed, and undamaged t-shirt (because we can’t resell a t-shirt that’s been to Coachella), within 20 days of delivery for a full refund or exchange.
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Who covers the return shipping costs?For returns due to our error (e.g., wrong item or defect), we’ll cover the return shipping costs. For other returns, the customer is responsible for return shipping fees.
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Where do you ship?We ship worldwide! No matter where you are, we’ll deliver your t-shirts right to your doorstep.
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How long does shipping take?Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery takes 2-3 business days for domestic orders and 5-7 business days for international orders.
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Do you offer express shipping?Yes, we offer express shipping options at checkout for faster delivery. Additional charges may apply.
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How can I track my order?Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your order on the courier’s site.
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How do I choose the right size?We provide a detailed size chart for each product to help you find the perfect fit. If you’re unsure, feel free to contact us for guidance.
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Do your t-shirts shrink after washing?Our t-shirts are made from high-quality materials that resist shrinking when washed according to the care instructions. We recommend washing in cold water and air-drying to maintain the best fit and quality.
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How do I place an order?Simply browse our collection, select your favorite t-shirt, choose your size and color, and add it to your cart. Proceed to checkout, enter your shipping details, and complete your payment.
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What payment methods do you accept?We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options depending on your region.
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Is my payment information secure?Absolutely! We use industry-standard encryption to ensure your payment details are safe and secure.
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Can I modify or cancel my order after placing it?If you need to modify or cancel your order, please contact us immediately. We’ll do our best to accommodate your request, but once the order has been processed, changes may not be possible.
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How should I care for my t-shirt?To keep your t-shirt looking its best, wash it inside out in cold water and avoid using bleach. Tumble dry on low or air-dry to preserve the design and fabric.
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Do you offer wholesale or bulk pricing?Yes, we offer discounts for bulk orders. Contact our wholesale team at [Insert Email] for more information and pricing details.
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How can I get in touch with customer support?You can reach us via tel. +30 2310 222 705 or email at theaad@gmail.com or through our Contact Us page. Our team is available Monday to Saturday, 10:30 - 21:00, to assist you.
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Do you have a physical store?Yes the store is located in Thessaloniki Greece st the 24 Nikiforou Foka str. https://maps.app.goo.gl/8TzL6JGWAZWrV6j17
Thank you for choosing All About Design! We’re here to make your t-shirt shopping experience as seamless and enjoyable as possible. Happy shopping!
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